Contact Us
For assistance or to contact the bank, please use one of the communication channels most convenient for you:
mail@metallurgbank.ru +7 (495) 785-70-75
The bank's staff will process your inquiries, complaints, and requests as quickly as possible.

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    Address

    Ivana Babushkina St., 16A, Akademicheskaya Metro Station, Moscow 117292.
    The building is equipped with a ramp and a call button for staff assistance.»

    Work hours

    Time of service of Individuals and Organisations:
     
    Monday — Thursday 10 am-17:30 pm;
    Friday and pre-holidays 10 am-16:30 pm

    Lunch break: 13:00 to 13:50

    Contact Center Phones of the Central Bank of the Russian Federation:
    — Toll-free: 8 800 300-30-00
    — As per your operator’s rates: +7 499 300-30-00
    — Free for mobile calls: 300

     

    Official website of the Financial Ombudsman:
    https://finombudsman.ru/
    Contact Center Phone: 8 (800) 200-00-10″