Contact Us
For assistance or to contact the bank, please use one of the communication channels most convenient for you:
mail@metallurgbank.ru
+7 (495) 785-70-75
The bank's staff will process your inquiries, complaints, and requests as quickly as possible.
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Address
Ivana Babushkina St., 16A, Akademicheskaya Metro Station, Moscow 117292.
The building is equipped with a ramp and a call button for staff assistance.
Work hours
Time of service of Individuals and Organisations:
Monday — Thursday 10 am-5:30 pm;
Friday and pre-holidays 10 am-4:30 pm
Lunch break: 13:00 to 13:50
Contact Center Phones of the Central Bank of the Russian Federation:
— Toll-free: 8 800 300-30-00
— As per your operator’s rates: +7 499 300-30-00
— Free for mobile calls: 300
Official website of the Financial Ombudsman:
https://finombudsman.ru/
Contact Center Phone: 8 (800) 200-00-10